Interesting....

--Chris Falco

I wrote tmobile after I was unable to post to twitter via sms, and here is their brilliant response. I can't believe they acted like they have no idea what twitter is.


-----Original Message----- From: Customer Care Subject: Re: Products and Services.TextMessaging Date: Tue, 18 Dec 2007 19:52:31 -0800 (PST)

Dear T-Mobile Customer,

Thank you for taking the time to contact T-Mobile regarding your Sidekick LX and blocked Twitter (short code 40404). We can appreciate how important it is to access something you are paying for. We would be more than happy to assist you with this question.

We need more information from you as we do not block:

-Our verification procedures have changed recently. We need you to give your full name listed on the account to be verified. Once we verify your account, we will gladly and quickly assist you further. -What error message are you receiving? -How are you being prevented from using Twitter? -How do you usually access? -What is Twitter? -Which icon do you have: one/two/three dots, phone, G, x over antenna? -Is this happening in multiple locations? -What is the street address where this is happening (street number, street name, city, state, and zip code).

If you have any further comments, questions, or concerns, feel free to contact us. Should you wish to talk to an agent in Customer Care or Technical Support, they can be reached 24 hours per day, 7 days a week at 1-800-937-8997. As an extra self-help option and should you wish to get more information about Sidekicks, please visit our website http://help.sidekick.dngr.com. This is a great site, which I highly recommend checking at least once to gain a sense of what is there.

You are a valued customer and we want you to know that T-Mobile appreciates your business. We strive to provide J.D. Power's award winning customer service; we won six consecutive times and we could not have done it without you.

Sincerely,

Christine, Rep ID 27-43295 Technical Care Specialist T-Mobile USA



--Chris Falco

I ordered a Bluetooth Bracelet from thinkgeek for Christmas, (its a bluetooth bracelet that vibrates when you get a call or sms, so you don't miss called in loud places, or if you have your phone on silent.)

I wanted it before Christmas, so I made sure to order early and I paid extra for 2 day shipping. I bought a tin of penguin caffeinated mints as well. The UPS truck came Friday morning, and when I opened the box I found the Penguin Mints and a package of AAA batteries.

Hmmm. Not so happy. I called ThinkGeek 2 minutes later and explained the situation. At first I thought maybe someone who had possession of the package opened it and replaced the bracelet with the batteries. I didn't even know thinkgeek sold batteries. The guy on the phone told me they did sell batteries and they probably just shipped the wrong item. He placed a new order with 2 day shipping for the bracelet again. The problem is now that the bracelets are sold out (thanks for telling everyone about it boingboing!) and the estimated date for more to become available is 1/4. So I'm kinda mad, since it looks like I won't get mine by christmas and I paid like $10 for quick shipping which won't matter if I have to wait 2-3 weeks for the item to come back in stock.

Oh well, just wanted to rant a bit. Hopefully the story ends happily :) (and soon).


--Chris Falco

Dirty dirty. Tsk tsk.



--Chris Falco

It's 9:27pm saturday and I'm saying right now that Tim the Maniac and Rich Ace Franklin are both gonna win their UFC fights tonight in big upsets.

Mark my words (so you can make fun of me when I'm proven wrong tommorow :P )

--Chris Falco

I'M WRITING A NOTE HERE "HUGE SUCCESS"

Not much happening this weekend, just relaxing and watching some classic movies on cable. Was installing some blogs and making minor edits to code.


We've realised that our new neighors like to collect junk, (their garage is completely full, and the yard is filling up too). The best thing is that they've had the same fridge in the back of their truck since I moved in over a month ago. It's been out there in the rain, heat, everything. I'm curious what they're doing with it, or if it's just too much trouble to unload.

--Chris Falco

Another day on the treadmill at rehab. Had another record on the miles walked.

Then there was a sale on cereal, so I stocked up big time.

--Chris Falco

Went shopping for food and various things. Funny things at trader joe's were spotted in the store and on the way there.


Bunny hot dog buns with the slogan "that's what I said!"


A honda with an apple sticker.

--Chris Falco

Put $5 in a crane game. Won 5 items out of ten plays. I let them stack up in the prize chute and when I finally went to open it they almost blocked it completely. It made for a cool picture.

--Chris Falco